Privacy Policy – Limra Trading Co.
At Limra Trading Co., we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, safeguard, and share data when you visit our website or engage with our global rice export services.
1. Information We Collect
We may collect the following data when you interact with us:
Personal & Business Details
- Name, company name, job title
- Phone number, email address
- Billing and shipping address (port location, country, region)
Trade & Order Preferences
- Rice variety interest (Basmati, Sella Basmati, Non-Basmati, Sona Mansoori, etc.)
- Container size (20ft/40ft FCL), packaging preference
- Destination port and import requirements
Technical Data
- IP address, browser type, device information
- Cookies, site usage analytics, referring pages
2. How We Use Your Information
We use your information to:
- Process and fulfill rice export inquiries and container orders
- Share quotations, shipment updates, invoices, and export documentation
- Improve our website experience, SEO, and analytics
- Send relevant updates about product availability, offers, or trade information
- Provide customer support via email or WhatsApp communication
- Ensure compliance with export laws and international trade regulations
3. Cookies & Tracking Technologies
Our website uses cookies to:
- Analyze visitor behavior and improve performance
- Store user preferences for future visits
- Support marketing and remarketing campaigns
- Enhance security and prevent fraudulent activity
- You may disable cookies through browser settings, but this may affect site functionality.
4. Data Protection & Security
We implement strict measures to secure your data, including:
- Encrypted communication channels
- Secure servers and firewall protection
- Restricted internal access to sensitive trade information
- Regular security monitoring and updates
- However, no online system is 100% secure, and we encourage buyers to share confidential trade documents only through official verified channels.
5. Sharing & Disclosure of Information
We may share your data only with trusted third parties, such as:
- Shipping lines and logistics partners
- Government or authorized bodies for export documentation
- Payment processors (for invoicing and refunds if applicable)
- Legal authorities if required by law
- We never sell or share buyer data for unauthorized marketing.
6. Third-Party Links
Our website may contain links to external platforms. Limra Trading Co. is not responsible for the privacy practices or content of third-party websites. We advise users to review their respective privacy policies.
7. Buyer & User Consent
By using our website or contacting us for rice export trade, you consent to the practices described in this policy. If you do not agree, please discontinue use of our site and services.
8. Data Retention
We retain data only as long as needed to:
- Complete trade communication
- Maintain export records for compliance
- Resolve claims, refunds, or shipment disputes
- After retention needs expire, data may be securely removed from our systems.
9. Your Rights
- You have the right to request:
- Access to your stored data
- Correction of inaccurate information
- Removal of your data (where legally permissible)
- Opt-out from promotional communication
10. Contact Us
For any privacy concerns or data requests, reach us at:
📧 Email: sales@limratrading.com
📞 WhatsApp/Call: +260-774227697
🌐 Limra Trading Co. – Building global rice trade with trust and compliance.
FAQ Questions
What information does Limra Trading Co. collect from buyers?
We collect buyer name, company details, email, phone number, shipment preferences, rice variety interest, container size (20ft/40ft FCL), destination port and website analytics data via cookies.
How does Limra Trading Co. protect trade and shipment data?
All buyer data is secured using encrypted communication, protected servers, restricted internal access and verified logistics partners to maintain confidentiality in global rice export trade.
Does Limra Trading Co. sell or share buyer data?
No, we never sell buyer data. Information is only shared with authorized shipping, export documentation and inspection partners when required for order fulfillment or legal compliance.
Can buyers request data removal or opt-out?
Yes, buyers can request data access, correction, removal (where legally permissible) or opt-out from promotional communication by contacting us through official channels.
Are cookies mandatory on your website?
Cookies are used for analytics, security and user preferences. They can be disabled via browser settings, but some site features may be affected.